Angel Garcia\s Recommendation Letter Essays (392 words) - Fiction

To Whom It May Concern: I am writing this letter of recommendation for Angel Garcia who is an applicant for your program for the Fall of 2018 semester. I had the distinct pleasure of serving as one of Angel's English instructors. I have evaluated several hundred students for awards, honors, admissions, etc., and feel that I can appropriately contextualize Angel's aptitude for advanced study. In my opinion, he is worthy of your most serious consideration. He has the strength of character, intellect, persistence and initiative to succeed in a challenging intellectual and cultural environment; further, he will enhance any cohort fortunate enough to include him. We were fortunate that he spent his high school years w ith us at Westchester Square Academy in the Bronx because he made every group he was in just a little bit better by virtue of his quiet, modeled excellence. I recommend him without reservation. I had the good fortune of seeing Angel excel in various phase s of his life here at Westchester Square Academy. I was one of his instructors during his junior year of high school where he earned high grades. During my time with Angel in the classroom it was clear that he was focused on his goals and was willing to wo rk very hard to succeed. He stood out because he was respectful, but determined. Some of Angel's academic credentials include maintaining a 3.5 GPA as well as achieving high honor roll throughout his years in high school. Angel's outstanding academic cred entials are matched by his commitment to school, and this engagement is what made him such a valuable member of our little world. In the community, Angel has participated in various walks to support a cause. There is nothing he involved himself here that didn't benefit from his involvement. We are lucky that people like Angel are able to learn and grow in our school, and your program will only make him stronger. I fully support Angel Garcia's application for admission. I know you will have many qualified applicants, but your choice of Angel will reflect very well on your careful screening process. Please contact me if I can further support this estimable young scholar. Sincerely, Stephanie M. Aquino English Teacher 347-944-2906 [emailprotected]

FOUR MANAGEMENT FUNCITONS

FOUR MANAGEMENT FUNCITONS Free Online Research Papers The functions of management are divided into four parts as planning, organizing, leading, and controlling in building its foundation. Organizations essentially need these four functions in order to achieve success in business. As organizations must abide by these guidelines to become successful, the managers must use these principles as well. If management does not properly follow these functions, it can jeopardize the organization goals and its employees. For all four parts are essential keys in a developing an adequate, functional management team. According to associatedcontent.com, Planning is the core area of all the functions of management (Rane, 2007). Planning is the groundwork in which the three other functions thrive off of. However, planning is easy to put off as well. While delaying the planning will prove to be troublesome, planning may display an organizations present status and future possibilities. Furthermore, corrections are executed in order to meet the organizational goals. Planning should consistently evolve in its development. Unfortunately, outside factors can constantly change a company both positively and negatively. The second part of management functions is organization. Management must organize all its assets in order to accomplish the organization’s objective determined initially in the planning stage. Through the development of achieving organization, management will determine intrinsic objectives, and then also concede any material needs. Another function of management is the ability to lead. Serving as a soldier in the United States Army, defines leadership as influencing people by providing purpose, direction, and motivation, while operating to accomplish the mission and improve the organization (Headquarters, 2007, p. 1). The U.S. Army carries this definition in regulations. Regulations that were ever violated can be punished by non-judicial or judicial punishment. As in the military and in the civilian sector, developing the leadership in management can direct and manage the actions of the staff in accomplishing the organizations goals, and also supporting them in preserving personal or career goals. Influence can be gained through enthusiasm, talking, and leadership. Employees who are motivated greatly usually excel in job performance, and conveying a very important role in the company achieving its goals. Leaderships input include a great deal of focus into motivating their employees to excel and increase output . Management can come up with rewards based on the job performance and for what the employee needs. Communication is very important in this stage of management, because without the proper communication there would not be a great leader. Controlling is the last stage of the four functions. The control process is cyclical which means it is never finished (Alsalam, 2007). With control, management will have the ability to recognize any possible problems and take control measures. Management is also able to recognize issues that require leadership to intervene with a solution. Serving in the U.S. Army for ten years and being in supervisor and in management capacity, the four functions of management influenced myself and subordinates as well. The functions of management become effortless, as upper leadership orchestrate the operation guidelines and tasks while supervisors facilitate and ensure the assignments are executed as planned. Supervisors must constitute duty rosters daily, weekly, bi-weekly, and monthly to ensure stable future planning. With the ability to lead and control are considered most important functions for a soldiers in a management position as leaders must guide subordinates and make ensure high levels of alertness and awareness is maintained. Also ensuring that risk managements is current and up to date with contingency planning remains continuous as leaders must take control and warrant mission execution. Without the planning process junior leaders and soldiers unsupervised would lead into cluelessness and poor production. With the orga nizing process the management updates the training certification and administrative controls are met to the highest of standards. Leading and controlling is conducted with properly ensuring that soldiers are provided with adequate equipment and have sufficient logistical supplies to enforce the mission first mentality that the U.S. Army lives and breathes by. In closing, the four functions of management are very important serving as a soldier in the world’s most efficient army as well as in the business environment. Without a functional management the organizations, the military, and all businesses would probably be very unsuccessful if not immediate then not soon. For planning, organizing, leading, and controlling are very essential keys in attaining a productive level of management. Reference List Alsalam, E. (2007, May 22). . Retrieved September 14, 2008, from http://engineeringmgt.com/2007/05/characteristics-of-control-process.html. Headquarters. (2007). Army leadership. Washington, D.C.: Department of the Army. Rane, S. (2007, September 12). . Retrieved September 14, 2008, from associatedcontent.com/article/373994/the_four_functions_of_manage ment foundation.html?cat=3. Research Papers on FOUR MANAGEMENT FUNCITONSThe Project Managment Office SystemBionic Assembly System: A New Concept of SelfOpen Architechture a white paperDefinition of Export QuotasAnalysis of Ebay Expanding into AsiaLifes What IfsPETSTEL analysis of IndiaResearch Process Part OneIncorporating Risk and Uncertainty Factor in CapitalInfluences of Socio-Economic Status of Married Males

Essay Helper

Essay Helper Essay Helper So you need to write a great application essay and dont really know when and how to get started. If so dont despair because this article is an essay helper that will put you on the right track and show you how to write personalized, brilliant and compelling admission essays that the admissions committee is sure to appreciate and reward by stamping it with that special word accept. As an essay helperthis article would like to point out that writing an admissions essay is the only step in the entire admissions process in which YOU are incomplete charge. So give it your best shot. Now is the time to: Think Plan Organize Structure So that you end up with an exceptionally written and crafted essay that is as unique as you are. Here are some useful tips from your essay help to point you in the right direction: Avoid saying too much too soon: stick to the vital point by focusing on your achievements and qualifications as well as the qualities that allow you to stand head and shoulders above the crowd. You do not want to go around repeating things that you have already written in the application form-focus more on who you are rather than what you have done. Dont just say it, prove it: if you claim to have a particular quality then you need to substantiate this with real life events in which these qualities were demonstrated along with more examples and reasons. There is no comparison between merely making a claim and letting it unfold as an interesting story. Use vivid details: from real life events-a thorough description can be a real essay helper.Instead of saying, I am interested in people from different backgrounds with a variety of interests Think of how you can say the same thing in a more detailed and captivating fashion Be precise: another realessay helperis when you zero in on actual incidents and events rather than making general sweeping statements that sound clichd and contrived. Avoid using statements like I always wanted to help people Be original: there is nothing (yawn) as boring as reading something that has been said a hundred times before. Keep these essay helper tips in mind and you are sure to come up with an essay that will make the admissions committee sit up and take notice: If you need term paper help, research paper help, or college essay help, do not hesitate to order professional custom paper writing services on our site and get your term paper written from scratch! Popular posts: Womens Rights Essay Romeo and Juliet Essays Malayalam Essays Lord of the Flies Book Review Life Experience Essay

Case #5 Essay Example | Topics and Well Written Essays - 2000 words

Case #5 - Essay Example This entails a thorough scrutiny of the subject of interconnection of computers, which facilitates flow of computer data from point to another via a well-designed set of network protocols. A significant set of sub topics have been considered for this agenda. This is to ascertain that they add great value to the final objective of this training session, which is to enhance employee knowledge of key notions behind data communication (Banzal 18). The top sub topic is definition of computer networks. In simple terms, computer networks refer to the interconnection of computers over the internet to facilitate sharing of data from one computer to another. Computer networks are of great importance to an organization in that they play a huge role in ensuring that there is a quality information-sharing platform among staff members. The second sub topic is data communication, which entails electronic transmission of computer data from one point (source) to another (destination). In essence, data communication acts as the building to enhancing the quality of the day-to-day business operations of an organization (Banzal 102). Thirdly, it is on the subject of importance of computer networks. As stipulated earlier, computer networks are of great importance to the operations of an organization. This is because they play a very important role in the delivery of fast, accurate and secure sharing of organizational data amongst the staff members. Consequently, it creates a quality platform for coming up and sharing of sound business decisions. Types of computer networks is the fourth sub topic. To be exact, there are many types of computer network in use in most successful organizations. These include the LAN, WAN, MAN, WLAN, SAN, PAN and VPN. LAN stands for Local Area Network, WAN IS Wide Area Network, MAN is Metropolitan Area Network, WLAN is Wireless Local Area Network, SAN is Storage Area Network while VPN refers to a Virtual Private

Gender and Politeness in an ESL Language Academic Context Research Paper

Gender and Politeness in an ESL Language Academic Context - Research Paper Example Politeness made by non-native English speakers varies depending on the language background of an individual. This may be studied through ranking and contextualizing conditions. The use of semantic features is key in this analysis in the theoretical literature. There exists a correlation between native English speakers and non-natives. When it comes to politeness there is an evident perception of the high level of politeness among non-native speakers than native speakers. This is an indication of oversensitivity to semantic distinction forms. The hierarchy of politeness indicates that there should be different grammatical patterns emphasis when handling natives and non-natives in an educational environment (Leavell & Hong-Nam 2006). There are cultural values that still implicit in a composition of non-native authors. Through a review of four principles of and practices, the individualism of the non-native authors may be determined in terms of voice, critical thinking and peer reviews of the texts. A comparison of the findings made with those of native indicates a variation in politeness. The cultural approaches adopted by non-native speakers may not comport with the principles and practices in different ways. The cross-cultural writing research rationale leads to self-knowledge of non- native speakers. In writings done by non-native speakers, there are often inappropriate elements evident in the pieces of writing according to judgments made by teachers or lecturers who are native speakers. An analysis of essays written by non-native speakers supports the view that the aspect of politeness dominates among non-native speakers. The choice of words with unintended results does not depict rationality for readers. The advancement of factual claims in linguistics within the word sentence and beyond indicates politeness. Through a study that involves investigations on interaction styles, videotaped compositions for non-English native speakers was conducted. This was don e for consecutive weeks and the individual videotaped were met for interviews. This was done for Chinese and Spanish speaking students for comparison. A recursive examination of the patterns and themes in the language command and characteristics for the students was done (Atkinson & Ramanathan 1999). The Chinese scripts reflected a social goal while in maintaining harmony in the group. This included a high level of politeness in the group. The Chinese students always appear to be reluctant in initiating comments. At any point they made comments they appeared to be careful about making mistakes in their composition and speech. The monitoring of self-led to the evasion of criticism from peers who are native speakers. They also appeared to avoid disagreement with comments made by peers in the writing. The reason behind the position taken by non- native speakers is the lack of confidence among the students compared to other students who are native speakers. The Chinese students opt to u se polite words for acceptance among peers. The language learning strategy applied by students who are not English native speakers include the application of different linguistic backgrounds and culture. The key consideration is the interpersonal communication skills that encompass knowledge in cognitive academic language proficiency. There are differences applied across gender and nationality in becoming proficient in English. According to Snow, Met, & Genesee (2012), the use of metacognitive strategies and memory strategies aids in the learning process.     Ã‚  

Online Shopping Internet

Online Shopping Internet Have you ever tried buying your apparel or appliances thru internet? Online shopping is the process of purchasing and selling products or services over the internet. (Akary, 2005). It has gain popularity because of its convenience. There are some factors that are important in online shopping such as the security and the privacy of the consumers. Online shopping has replaced the traditional process of consumers buying goods from a retailer or mall that they must physically go into. (Akary, 2005). Online shopping is one aspect of electronic commerce. Online shopping is important because it offers buyers convenience that has never before been achievable. (Sneddon, 2004). The technology that is now available allows customers to shop on the internet 24 hours a day and seven days a week, without having to leave their homes or offices. Shoppers are provided with an abundance of merchant sites where almost any goods on earth can be bought. Consumers can also compare prices from a variety of different retailers with greater ease, compared to them physically going to shop in a built shopping centre to check prices. Online shopping popularity started in 1990, only few users are using the system. At the same time, the popularity of the Internet also grew at a phenomenal rate. Rifkin (2004, p. 34). History of online shopping and how it became famous will be discussed in the first part of this paper. The disadvantages and advantages of online shopping will be presented. The objective of this paper is to be able to present to the readers the pros and cons of on-line shopping. Another objective of the study is to evaluate the e-business that has been gaining the popularity. Most articles that I encounter about e-business presents one conclusion, that a company would not make it in the international market if they were not able to penetrate the online shopping. The paper will also discuss the complexity of the design. This will include the effectiveness and safety of the said design. The project aims to present a secured and protected online shopping. The main concern of the user of online shopping is their anonymity. Some website promised that they are being protected but actually they are not. This project will present the prototype design using the Multi-agent system (MAS). The MAS will make online shopping much more easily. Traditional shopping involves saleslady or agent that will assist you during your tour in the mall. The MAS will act as your guide in choosing the item you need. This will make online shopping much more convenient than traditional shopping. In the Literature review, the study done by Sinmao (1999) in the use of intelligent agent is discussed. The analyses done by Giles Malliford (2007) on the problems encountered by online shoppers are enumerated. He presented the reasons why shoppers abandoned their shopping carts. The shop.org (2007) shows the statistics of online users. The primary concern of the user is their security that is why utexas.edu presented the checklist to consider for making your online purchases as safe as possible: (www.utexas.edu). Also in the literature review the psychological effect of online shopping are discussed. (Smith, Swinyard, 2001). The benefits of online shopping are enumerated to help the user understand why such program is done. Disadvantages and advantages of using the internet in shopping will be discussed. At the end of this paper the reader will be able to decide whether they will choose to shop the traditional way or the online shopping History of Online Shopping Online shopping belongs to the so called e-commerce. It started in 1970 wherein invoices and orders are sent thru the internet. And then in 1980 the acceptance of credit cards and automated teller machine where accepted online. When dot com era arrived electronic commerce include activities termed as web commerce purchases of goods and services over the world wide web, in a secure connections with e-shopping carts and payment where done thru the use of credit card. Online shopping began in the early to mid 1990s. First online bank was opened in 1994 and Pizza Hut was the first to offer pizza online on their Web page. Further development of online shopping was done and later that year Netscape introduced SSL (Secure Sockets Layer) that make most transactions secure. In 1995 Jeff Bezos launched Amazon.com and in 1996, e-Bay was founded. By the end of 1997, an estimated 41 million people were shopping online. (Kary, 2005). 1999 saw the UKs first graphical Internet shopping mall called The Virtual Mall. In 2003, Amazon.com became the first ever full-year profit online shopping merchant. (http://en.wikipedia.org/wiki/Online_Shop). From here the online shopping has become popular. Now dresses, foods, medicines and others can be purchased online. Safety of the customer is important even in the early years of online shopping. Netscape SSL purpose is to secure the identity of their customer to prevent cyber crime which is common in transactions involving ones identity in the internet. It has been the medium of transaction of businesses. The future is now pointing its direction to new technologies. Literature Review Several studies are involved in online shopping. The use of an intelligent agent is important in e-commerce specially in online shopping. (Sinmao, 1999). Intelligent agents are a major evolution toward solving this difficult problem.   Intelligent agents empower both buyers and sellers to accomplish e-commerce transactions by enabling efficient, precise, and comprehensive searches on the vast web community and information repository. . (Sinmao, 1999). Intelligent agents are software applications that have a predefined knowledge base and/or learning system about their users goals and wishes and, through adaptive reasoning, use this information to execute their users request. The continuum of intelligent agents may be characterized along three dimensions:   agency, intelligence, and mobility. In Appendix 1 the three dimensions of intelligent agents are presented to show how intelligent agents work on online shopping. Statistics (Table 1) shows the problems encountered during the first year of online shopping. Since online shopping during the first years is not yet fully developed problems are piling up. These problems were being resolved as the year goes by. Studies and reaches were done to enhance and improve the e-commerce. Table below shows problems encountered by Canada during the earlier years of online shopping. Table 1 Stat Source Date Around 21 percent of Canadians sited comparison-shopping as the main reason for online cart abandonment, while 17 percent reported that high shipping costs were a cause for aborting their purchases. NFO CFGroup 10/08/2002 40 percent of Internet users in Canada report that they abandoned at least one shopping cart on a Canadian retail website during a three month period in early 2002. The findings also found that for every purchase Canadians made online, another was not completed. NFO CFGroup 10/08/2002 Although Canadians spent CAD2 billion (USD1.2 billion) at retail websites during the first half of 2002, many online shoppers abandoned their carts due to poorly designed sites, shipping costs, and privacy concerns. NFO CFGroup 10/08/2002 2.2 million Canadian households spent close to CAD2 billion (USD1.27 billion) on online shopping in 2001. In 2000, 1.5 million households spent CAD1.5 billion shopping on the Internet. Canadian households placed a total of 13.4 million orders over the Internet in 2001, up from 9.1 million in 2000. Statistics Canada 09/18/2002 Source: http://www.shop.org/learn/stats_intshop_canada.asp In the study done by shop.org, 2007 online sales (including travel) rises 18 percent to $259.1 billion. Sales excluding travel will reach $174.5 billion. This strong growth will come off of an impressive performance in 2006. Online sales last year rose 25 percent to $219.9 billion. Excluding travel, online retail sales rose 29 percent to $146.5 billion, representing six percent of total retail sales in 2006. ( Grannis, Davis, 2007). According to Mulpuru, Sucharita, (2007) senior analyst of Forrester Research, online retail is moving full speed ahead, the consumers flood the web to purchase merchandise and research products. This strong growth is an indicator that online retail is years away from reaching a point of saturation. The profitability through the sector has stabilized, this is a good indication that e-commerce is gaining success. The study done by shop.org and Forrester shows the following profitability result: Eighty-three percent of respondents to the survey reported profitability and 78 percent said they were more profitable than 2005. Profit as a percentage of revenue did not change, the report notes, because revenue and expenses grew as well. In the article â€Å"The Top 10 Reasons Why Online Buyers Abandon Their Shopping Cart† by Miles Galliford (2007), he mentioned the reasons why shopping carts are being abandon by shoppers. Research undertaken by MarketingSherpa (www.marketingsherpa.com) and E-Tailing in 2006 discovered that average abandonment rates were 60% and 47% respectively. This means that the average commercial website is losing as much as half of  its potential revenue. (Galliford, 2007). Based on the article the reasons why they abandon their cart during online shopping: Hidden charges at the checkout Having to register before buying The buyer was comparison shopping and found a better deal The shipping costs were too high The buyer didnt have time to complete the checkout process The product was out of stock There were no clear delivery details No phone number was provided The checkout process was too long The buyer was uncomfortable with the checkout process From the above reasons it seems that online shopping is not yet perfected. That is why study and researches are being done to satisfy the customer. Among other studies done on online shopping includes one that provides several tips on how to make sure that the web site you are purchasing your items are secured. One of the main concerns of the shopper is their security. That is why most of the website offering online shopping states that security is their main concern. However there are some websites that does not really have a security program. As a result of this the data of the customer is easily accessible by others. This is where cyber crime takes place. In order to ensure that you are on a safe website below is the checklist to consider for making your online purchases as safe as possible: (www.utexas.edu). Only shop at online stores of reputable companies (companies you already know from retail stores, mail order catalogs or other sources). Know how to contact them offline if there is a problem with your purchase. If you are unsure of the company, do a little research with the Better Business Bureau. Secure your Web browser. Check the security settings of your Web browser to increase the security of your transactions. Check for security icons before giving your personal information. Before you type in your credit card number or name and address, check for security icons on the Web site. This includes looking for â€Å"https† in the Web address or URL. Https indicates the Web site is equipped with an additional security layer. If its not there, the site or page is not secure. Create unique passwords. Dont use the same password for all of your online accounts and applications. If you do this, you risk having all of your accounts compromised if only one account is breached. Remember to never use your university passwords for other online accounts. Dont enable the â€Å"Save Password† option if prompted to do so. If you are using a shared computer, pre-saved passwords will make it easy for others to access your accounts. Use only one dedicated credit card for online purchases. Monitor your monthly statements closely for any unusual activity. Dont use a debit card for online purchases. You are more protected using a credit card instead of a debit card. Credit card companies offer some degree of fraud protection and may be able to reverse charges to your account. Check the Web sites privacy policy. Only shop with online stores offering privacy policies that you agree with. They should provide information about how they will protect your personal information and whether it will be provided to other companies. Always log out of a Web site when you are through. Again, this will protect your accounts on a shared computer. Review your monthly credit card and bank statements. Check for any unauthorized purchases or errors. Notify your bank or credit card company immediately if you suspect someone is using your accounts without your permission. Because of these threats on online shopping, the enhancements of websites are being done to ensure that every single person and data is protected. In the study done by IBM and BYU (Professor William R. Swinyard and Professor Scott M. Smith) online shopping reveals attitude and lifestyle of the user. (2001). The attitudinal study of 4000 Web users reveals the shopping behaviour of eight online consumer types and which types would respond to marketing efforts designed to increase e-commerce sales. The study also suggests what form those efforts should take. Heres how each group looks and how Swinyard and Smith think they should be approached: With 11.1 percent of the market share, Shopping Lovers enjoy buying online and do so frequently. They are competent computer users and will likely continue their shopping habits. They also spread the word to others about joys of online shopping whenever they have the opportunity. They represent an ideal target for retailers. Adventurous Explorers (8.9 percent) are a small segment that presents a large opportunity. They require little special attention by Internet vendors because they believe online shopping is fun. They are likely the opinion leaders for all things online. Retailers should nurture and cultivate them to be online community builders and shopping advocates. Suspicious Learners (9.6 percent) comprise another small segment with growth potential. Their reluctance to purchase online more often hinges on their lack of computer training, but they are open to new ways of doing things. In contrast to more fearful segments, they dont have a problem giving a computer their credit card number. Further guidance and training would help coax them into online buying. Among the most computer literate, Business Users (12.4 percent) use the Internet primarily for business purposes. They take a serious interest in what it can do for their professional life. They dont view online shopping as novel and arent usually champions of the practice. Fearful Browsers (10.7 percent) are on the cusp of buying online. They are capable Internet and computer users, spending a good deal of time window shopping. They could become a significant buying group if their fears about credit card security, shipping charges and buying products sight unseen were overcome. Shopping Avoiders (15.6 percent) have an appealing income level, but their values make them a poor target for online retailers. They dont like to wait for products to be shipped to them, and they like seeing merchandise in person before buying. They have online shopping issues that retailers will not easily be able to overcome. Technology Muddlers (19.6 percent) face large computer literacy hurdles. They spend less time than any other segment online and show little excitement about increasing their online comfort level. They are not an attractive market for online retailers. Fun Seekers (12.1 percent) are the least wealthy and least educated market segment. They see entertainment value in the Internet, but buying things online frightens them. Although security and privacy issues might be overcome, the spending power of the segment suggests that only a marginal long-term payback would be possible In the study done by KCB336 New Media Technologies students, they have come up on reasons why many people are still hesitant in using online shopping. Their study resulted in 69% of internet shoppers felt that online retailers should do more to make them feel secure, yet only 15% reported to know others who had experienced credit card misuse advocated her trust for online shopping when she claimed. Because of the concern of the customer in the security measures, retailers employ a number of security measures, including cryptogrpahy and authentication to help the online transactions safe. Cryptography can provide authentication and integrity for electronic transmissions if properly implemented. Authentication is defined as goal of knowing that a particular user is authorized to take an action. Personal identification numbers (PIN) and passwords are the most widespread types of authentication. Based also on the study done by the New Media Technology (2004), another key issue aside from the security is the privacy. To further ease customer apprehension, many online retailers provide privacy statements which state their stance on sharing customer information with other businesses. Many companies stated that they did not share customer details. In addition to this, online retailers also employ cryptography to ensure that computer hackers cannot easily obtain any stored personal information that companies keep regarding their customers. Some companies only installed privacy and security measures after problems had occurred. Their lack of preventative methods was attributed towards the difficulty of implementing security measures, the high costs associated with these measures, and the continual need to update programs as new technologies and threats emerged. Internet-based transactions expect to make up 25 percent of all retail transactions in the next decade according to the study done by the New Media Technology (2004), therefore it is imperative for online retailers to continue to provide a secure, private and trustworthy shopping environment for their customers. Those who can best provide this climate for online shoppers will be the retailers who attract the most customers, and ultimately enjoy the most profits. According to Changchit, Douthit, and Hoffmeyer (2005), the success of online businesses relies heavily upon their ability to attract and retain customers. The better an online business understands the needs of these shoppers, the higher the chance that they can attract and retain customers. Their study includes factors that are important for the consumers. A study compared the experiences that customers have at a brick-and-mortar store versus online shopping. A main difference in the two experiences is that traditional storefronts are able to provide customers with the immediate sensory experience of touching and feeling proffered products whereas online storefronts are more limited in offering physical experiences with their products. Internet customers may have the visual experience of seeing what they are interested in purchasing. They are limited in their ability to touch or feel the merchandise until after delivery. The lack of the physical experiences touching and feeling avail able in traditional brick-and-mortar storefronts may be a reason why an online business has not risen to the level that some thought possible in the early 1990s. To overcome this obstacle, online businesses need to focus on satisfiers outside physical experiences with products. They need to convince customers that touching and feeling the merchandise are less important than what they can offer via an online shopping. This study intends to explore which factors are perceived as important to online customers when shopping on the Internet. (Changchit, Douthit, and Hoffmeyer 2005). Presented in table 3 below are the demographics of online user. The most common user of online shopping belongs to the Caucasian (4.9%) group with ages ranging form 22-25 years old (31.7%). Table 4 shows the factors that are important on online shoppers. TABLE 2: SUBJECTS DEMOGRAPHICS Age (in years) Under 18 18-21 22-25 26-30 31-35 Over 35 0 % 16 (15.8%) 32 (31.7%) 16 (15.8%) 13 (12.9%) 21 (20.8%) Nationality Ethnicity African Asian American Caucasian Hispanic Other 8 (8.2%) 7 (7.1%) 46 (46.9%) 32 (32.7%) 5 (5.1%) Annual Income (US$) >10K-30K >30K-50K >50K-70K >70K-90K >90K 22 (22.5%) 17 (17.4%) 26 (26.5%) 12 (12.2%) 6 (6.1%) 15 (15.3%) Highest Education High School 1-3 year college Associate Bachelor Master Doctorate 7 (7.1%) 18 (18.4%) 10 (10.2%) 38 (38.8%) 20 (20.4%) 5 (5.1%) Own a Computer Desktop Laptop 82 (83.7%) 59(60.2%) Employment Status Unemployed Full Time Part Time 12(12.2%) 58(59.2%) 28(25.6%) Marital Status Single Married Widow Divorce 60(61.2%) 38(38.8%) 0(0%) 0(0%) Source: Changchit,   Shawn J. Douthit,   Benjamin Hoffmeyer (2005) http://findarticles.com/p/articles/mi_m0OGT/is_3_5/ai_n16619676/pg_6 TABLE 3: FACTORS ENCOURAGING SHOPPERS TO VISIT A WEBSITE I will visit the website more often if . Average 1. a picture of the product is displayed 5.85 2. the website offers free shipping 5.76 3. it is easy to return the products 5.51 4. the website accuracy of the order is high 5.42 5. the website has a brand reputation 5.41 TABLE 4: FACTORS ENCOURAGING SHOPPERS TO PURCHASE FROM A WEBSITE I am more likely to purchase products/ Average services from the website if . 1. the website offers free shipping 5.86 2. the website offers a discount 5.79 3. it is easy to return the products 5.74 4. a picture of the product is displayed 5.70 5. the website offers tax free shopping 5.51 TABLE 5: FACTORS ENCOURAGING SHOPPERS TO PURCHASE MORE ITEMS I will purchase more items if . Average 1. the website offers a discount 5.71 2. the website offers free shopping 5.67 3. it is easy to return the products 5.64 4. a picture of the product is displayed 5.59 5. I received tax free shopping. 5.57 TABLE 6: FACTORS ENCOURAGING SHOPPERS TO PURCHASE AT A HIGHER PRICE I am willing to pay more if . Average 1. the website offers free shipping 5.20 2. if the item is not available offline 5.14 3. if I can t the product out before-paying 5.10 4. if offered tax free shopping 5.05 5. if the website offers next day shipping 4.94 TABLE 7: FACTORS ENCOURAGING SHOPPERS TO PROVIDE FEEDBACKS I would provide feedback on my shopping Average experience for 1. free shipping 5.61 2. discount 5.41 3. gift card 5.32 4. product sample 5.17 5. discount coupon 5.09 Disadvantages and Advantages of Online shopping Online shopping has its own set of disadvantages and advantages. Not all online shoppers agree to shop online, they would rather shop at the mall than sit in their living room and search for the item they want. As presented on the first report the following are the disadvantages and advantages of online shopping: Table 3 Advantages and Disadvantages On line shopping Traditional Shopping Time Unlimited you can purchase online anytime you want. No closing and opening hours You can shop at limited time only. Availability One will be able to know right away if the item is

J.Co Donuts and Coffee Distribution Case Study

After 5 years of continued operation, CO enters the Philippine market and opened Its first branch In SMS Magical. The said company Is owned and managed by Johnny Andrea Group. IV. Statement of the Problem The main problem of J. CO Donuts and Coffee is the consistent long line when ordering prevents the customers from buying. It makes the customers passed off because they are wasting their time and effort falling in a long line. This problem can cause people's dissatisfaction about the product as well as to the store.If not solved s soon as possible, people, as well as the loyal customers, may get tired of the products offered by the company. V. Area of Consideration O. Co Donuts & coffee SOOT Analysis) Strengths J. CO Donuts and Coffee are very famous because of their deferent varieties of delicious doughnuts; J. CO prides itself for creating a life cafe © concept that is vibrant and energetic; stylish yet Interactive and customer-friendly; Also for using only premium ingredients i n its signature range of coffee and chocolate beverages and donuts which appeal to even the most discerning customers.Weaknesses You have to fall in a long line if you want to buy their products; Lack of promotion and activity to develop more loyalty customers; J. CO's Beverages are not preferable because Its size Is smaller compared to other competitors. J. CO Doughnuts are healthier compared to other donuts offered by the competitors. J. CO Doughnuts are more preferable because of its balanced sweetness. When it comes to prices, J. CO Donuts and Coffee has lower prices compared to Crispy Creme.Threats People may get tired of the products if the problems are not solved as soon as Seibel; Loyalty of the customers to the store will start to deteriorate if they're not receiving any fast service, as said people can get tired. VI. Alternative Courses of Action Implement online ordering; online delivery and put up Drive Thrush; As a customer it will be fast and easy for me to buy the pro duct. Implement an order form; It is such a hassle to a customer to make Just â€Å"tour-tour† on what they are going to buy. Continue to build expansions.More branches, more satisfied customers, as well as it can contribute to the advertising of the store. VI'. Recommendation and Conclusion The best solution to the long line in the store is to implement online ordering. With the technology nowadays, it will be more of convenience to the customer if they could just click their order and the boom! There goes their order. It will be fast and easy. Eating those cute doughnuts will not be that time consuming. Therefore, it will make the customers happy. Also, it will keep the loyal customer to be satisfied with the product as well as to the service.